No handler for DOCX

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Alejandro GF53532

1 discussion post

I have been using FileSeek since 2 years, without any problem. Today, with no reason, FileSeek is not able to search in DOCX files, any idea why?

• Attachment [protected]: Captura.JPG [213,576 bytes]

Sep 20, 2020 (modified Sep 20, 2020) • #1

Hey Alejandro,

If you open up the Fileseek settings menu, and head to the File Handlers tab, do you see .docx listed?

Thanks!

Sep 22, 2020 • #2

victor44

7 discussion posts

Hello,
I have the same problem. I can't find anything in a Word Document.
I disabled the error checking as described, and have the file handlers enabled.
I also have the "process file contents using File Handlers" checked.
I'm using version 6.4 on Windows 10.
Thanks.

Dec 1, 2020 • #3

Hi Victor,

If you open up the File Handlers tab in File Seek settings, is .docx listed with the path from Microsoft?

Thanks!

Dec 2, 2020 • #4

victor44

7 discussion posts

Hi Owen,
this is what I see (attached).

thanks,
Victor

• Attachment: FileSeekHandlers.JPG [115,796 bytes]

FileSeekHandlers.JPG

Dec 2, 2020 • #5

Hi Victor,

Could you try to search with the query your using, and then send me over a screenshot of the results?

Thanks!

Dec 2, 2020 • #6

victor44

7 discussion posts

Owen,
Here are the files.
The image that's named "FileSeekSearchDoNotDisplayErrors.JPG" is the output when I uncheck the Tools->Settings->Search-> "Show an error for files with no File Handler". This was suggested as the solution on a similar thread. did not work for me.

Thanks!

• Attachment: FileSeekAdvancedOptions.JPG [100,247 bytes]