When do I know that the search has completed?

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OscarBoots

7 discussion posts

HI, I'm a new User of Fileseek and it's all working well going through loads of files. I've been told various ways to decide whether the search has completed, but none of them sound correct. One is to hover over the Search and Pause/Stop buttons & if the Pause/Stop are clickable (are Blue when hovered over) then the search is still running. Another is to watch the app scroll thru the records below the main screen but some can sit there for ages (zipped files). Does anyone have the answer for this one? Thanks

Apr 14, 2019 • #1

The icon on the tab for the search should change from a magnifying glass to a checkmark when the search is done, though it might say it's done even if the file handler is still returning results from a zip file. Does it show the checkmark when it's still searching through zip files for you?

Apr 15, 2019 • #2

OscarBoots

7 discussion posts

Thanks Keith,
There's no change in the Icon during the process.
I'm using version 1.76.19.35762 with Windows 10 64 Bit OS, if that helps at all?

Apr 15, 2019 • #3

OscarBoots

7 discussion posts

Hi Keith,
After a closer look, I found that there's another magnifier glass that changes to a Green Tick while the query runs & then it turns back into a magnifying glass. I assume that this is the indicator? When the tick changes back to a magnifying glass, it is complete?

Apr 15, 2019 • #4

OscarBoots

7 discussion posts

Further info, I'm running one now so the magnifying glass turns briefly into a tick but goes back to a magnifying glass straight away & I can see the files search happening below? So I have no clear indicator of the finish? Is this normal?
Thanks

Apr 15, 2019 • #5

Quote:

I'm using version 1.76.19.35762

Are you certain you're using FileSeek? We don't use version numbers like that (FileSeek is currently version 5.1.1) and you mentioned a green tick mark, but the one in FileSeek is blue

Apr 16, 2019 • #6

OscarBoots

7 discussion posts

I've got the version as 6.1.1.
A Snapshot is attached.
Thanks

• Attachment [protected]: FileSeekSetup-6.1.1.PNG [8,456 bytes]

Apr 16, 2019 • #7

Thanks! Just wanted to make sure we were talking about the same thing here!

When you do the search, the icon on the tab (currently a little settings switch on your screenshot) should change to a magnifying glass while it's searching, then to a check mark when it's done.

You're saying that yours changes to a checkmark first, then back to a magnifying glass?

Does the same thing happen if you do a search that doesn't involve zip files?

Apr 17, 2019 • #8

OscarBoots

7 discussion posts

Hi Keith, Yes, regardless of the file types (zipped or otherwise) I click on the 'Start' button, the Icon changes from a magnifying glass to a Tick but only for a split second and then stays as a magnifying glass.

Apr 17, 2019 • #9

Ok, could you send me a debug log?

Could you send me a debug log?

On the FileSeek Settings > Troubleshooting tab, change the Logging drop-down to "L1: Log Minimal" and click Apply
Try your search and give it time to complete
Click the "Export Info to File" button on the Settings > Troubleshooting tab
Reply with the file attached
Disable debug logging after sending the log

If you could also send a screenshot of the Search tab and Advanced tab after trying the search, that would be great!

Apr 19, 2019 • #10

OscarBoots

7 discussion posts

Hi Keith,
Log file & acreenshot attached.
Thanks

• Attachment [protected]: FileSeek_Log.txt [34,590 bytes]

• Attachment [protected]: Fileseek_Screenshot.PNG [16,192 bytes]

Apr 22, 2019 • #11

Thanks, it looks like only the troubleshooting info is attached. Can you attach the FileSeek.log file from %LOCALAPPDATA%\FileSeek?

Apr 23, 2019 • #12